Expertise for Every Connected Part of Your Organization

New Horizon LTC Group provides coordinated professional support across four core areas. Whether your organization needs help with a specific challenge or a broader review of its processes, we work alongside your team to identify opportunities and implement practical improvements.

Operations & Leadership

Stronger leadership. More consistent operations.

We help organizations strengthen the processes that guide daily work, support staff and shape the resident and family experience. Our approach connects leadership priorities with practical operational improvements.

Support includes facility operations; leadership development; regulatory compliance support; survey readiness; quality improvement; staffing and retention; resident and family satisfaction; policy implementation; and operational efficiency.

Clinical Services & MDS

Connect the care provided with the processes that support it.

We work with clinical and facility teams to strengthen assessment, care planning, documentation and Minimum Data Set (MDS) processes. Coordinating these areas helps support resident care and appropriate reimbursement.

Support includes clinical oversight; MDS coordination; resident assessment; care planning; clinical documentation; reimbursement support; staff education; quality improvement; regulatory compliance support; and survey readiness.

Financial & Reimbursement

Greater clarity across your revenue cycle.

We help organizations review financial processes, address billing challenges and strengthen reimbursement practices. Our coordinated approach connects payer requirements, documentation and business-office workflows to support financial performance.

Support includes revenue-cycle management; accounts receivable; commercial and managed care payers; billing and claims resolution; cash collections; aging management; bad-debt analysis; financial controls; and budgets.

Business Development

Build relationships. Strengthen referrals. Support growth.

We help organizations strengthen referral networks, improve admissions coordination and develop relationships that support census goals. We also review vendor costs and invoices to identify opportunities for greater efficiency.

Support includes census development; referral relationships; admissions support; hospital and post-acute partnerships; payer knowledge; strategic partnerships; customer relations; community development; vendor cost comparison; and vendor invoice review and reduction.

A More Coordinated Referral Process

Our established, streamlined referral process is designed to reduce delays and help minimize potential revenue loss by connecting referral information, payer requirements and financial considerations earlier in the admissions process.